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Frequently Asked Questions

WHAT SHIPPING METHODS ARE AVAILABLE?

We choose appropriate shipping methods for delivery. Orders are then shipped via FedEx, United States Postal Service, DHL or SF EXPRESS. When your product ships, you’ll receive another hibreath@outlook.com with the tracking information. If you prefer other shipping methods, please contact the seller for help.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

The generic shipping time will be 10 working days.

WHAT PAYMENT METHODS ARE ACCEPTED?

We ensure secure payment with Paypal and Credit Cards, such as Visa, Mastercard, American Express, Discover Card, Maestro.

WHY HAS MY PAYMENT BEEN REJECTED?

1. Not enough funds on the card to complete the transaction.

2. The card issuing bank is not trustworthy for us. You are kindly advised that you can try to another credit card.

3. CVV or card information is wrong - users often make mistakes when typing.

4. Expired card.

HOW CAN I TRACK MY ORDER?

You can track your order at any time online via our Order Status page. Alternatively, you can track the order directly on the carriers’ website using the tracking number.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

This is optional, and Hibreath is dedicated to offering better customer shopping experiences and it can save a lot of time.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Contact Email and will reply to you in 24 hours.



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